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Helping fast with problems!

Our customer support has compared to the other hotlinesof the AutoID manufacturer its own charm. That is how questions about the product can be answered fast and uncomplicated no matter if the calling person is a long time IT expert or an inexperienced user. 

For plenty of of our customers the uncomplicated manufacturer hotline is one of the essential reasons to choose the RFID devices “Made in Germany”.

Call us!

For support requests from Europe, Africa and Asia
please contact our team in Germany.

Video support for your AutoID tools!

Regular and reliable!

In our current support videos we show you the right
use of our technology and give you valuable advice
to care for your AutoID tools of PANMOBIL.


Current driver, software and user guides for the

PANMOBIL device family you can find under

RMA – Devices –

Return – Service

Satisfaction also after the purchase –

that is what we want!

Our RMA – Service stands beside you in the case of exchanging the device. For the exchange of the product a RMA number (Return Material Authorization) is needed. This you automatically receive through our support hotline. If it is not possible to fix the problem by phone, you can send your device to our Service Centre in Cologne. More about PANMOBIL...

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